SHIPPING INFORMATION

Thank you for shopping at drawboardly.com! We are committed to providing you with efficient and reliable shipping services, ensuring your order arrives safely and on time.

1. Order Processing Time: All orders will be processed and shipped within 3-5 business days after payment confirmation (excluding weekends and holidays). After your order is shipped, you will receive a shipping notification and related tracking information via email.
2. Domestic Shipping within the United States: For orders within the United States, we primarily use major logistics companies for delivery, including but not limited to USPS, UPS, and FedEx. Standard shipping time is typically7-12 business days, but the exact time may vary due to uncontrollable factors such as location and weather.
3. International Shipping: We support international shipping services worldwide. International orders are typically shipped through USPS International, DHL, FedEx, or other international logistics partners. Delivery time is generally 7-12 business days, depending on the destination country and local customs clearance speed.
4. Shipping Costs: Shipping costs will be automatically calculated and displayed on the checkout page based on your shipping address and selected shipping method. Some orders may enjoy free shipping promotions; please refer to website promotions for details.
5. Customs Duties and Import Fees
   For international orders, the destination country may charge customs duties, value-added tax, or other import fees. These fees are the responsibility of the recipient, and the specific amount depends on local customs policies.
6. Address and Delivery Responsibility
   Please ensure that the shipping address you provide is accurate and complete. If the package is returned or lost due to an incorrect address or undeliverable item, the customer will be responsible for all related liabilities and additional costs.
7. Delays and Force Majeure
   During peak seasons, inclement weather, or other force majeure events, shipping times may be delayed. We will do our best to assist in tracking your shipment, but we are not liable for losses caused by shipping delays.

If you have any questions about our shipping policy, please feel free to contact us at support@drawboardly.com

Thank you for your understanding and support!